Care

What care should my pieces have? Here we explain everything! ⬇️

As long as the corresponding care is carried out, your pieces will maintain their quality. It is normal that .925 Silver pieces can stain, dirt, bacteria, grease or tarnishing that accumulates on our jewelry deteriorates its quality, so it is recommended that it be polished and cleaned regularly. The silver alloy range should be more careful since it is more likely to wear due to pH, salinity, perfumes or other substances, which is why we recommend you be more careful with this range.

If your pieces are Silver, Rose Gold or Gold, they are innovative products that deserve special care. Strictly follow our recommendations so that your jewelry retains its original beauty. Maintain the gorgeous shine and unique finish of Pandora Rose by polishing the jewelry with a dry, soft polishing cloth without built-in cleaning products.

We recommend avoiding any contact with liquids such as soaps or chlorine as they may cause the jewelry to gradually lose its shine.

Do not expose the jewelry to contact with strong chemicals, perfumes or lotions, and remove it before bathing, swimming or coming into contact with water.

What exact care should I take? 🧼

Regardless of the range of your piece, we recommend the same care for each one:

1️⃣ Regular cleaning:

Almost all problems arise when jewelry is not cleaned properly. The dirt, bacteria, grease or tarnish that accumulates on our jewelry deteriorates its quality, so it is recommended that it be polished and cleaned regularly. To clean them safely and effectively, we will use a small amount of neutral soap in warm water and scrub it with a soft brush . Toothbrushes are ideal for cleaning jewelry, due to the details and gaps that would otherwise be difficult to access. If the piece is too dirty, we will let it soak for 15 minutes.

2️⃣ Avoid blows

Be careful not to give it a hard or abrupt blow. When the bracelet is so rigid in its first days, it is important not to expose it to possible blows that could break it, since the silver cord is very tense and if it receives a sharp and strong blow, it will most likely break.

3️⃣ Don't sleep with your bracelet:

While we sleep, the bracelet can be crushed or bumped, which could cause a deformation in its design or even breakage of the cord or barrel closure, so It is not advisable to sleep with her .

4️⃣ Special care in summer

Jewelry in summer needs special care since it is often misused and therefore can become very unworthy at this time of year, especially during the holidays.

You should never swim at the beach or pool with jewelry on since both the chlorine from the pool and the salt from the sea can cause serious damage to jewelry , especially leather bracelets, which can discolor and crack, and any piece that includes a material that cannot get wet, such as pearls or enamel. It is also preferable that Murano glass charms not get wet, as their color may be altered.

✨ Pandora shine and rose gold  

Jewelry as special as these requires special care to maintain its shine over time. Its composition is not 100% .925 silver, it contains a mixture of other materials for the color effect. Strictly follow our recommendations so that your jewelry retains its original beauty. Maintain the gorgeous shine and unique finish of Pandora Shine by polishing jewelry with a dry, soft polish cloth without built-in cleaning products.

Silver baths, cleaning compounds and polishing fluids are not recommended, and contact with abrasive surfaces should be avoided. Do not expose the jewelry to contact with strong chemicals, perfumes or lotions, and remove it before bathing, swimming or coming into contact with water.

If your part has rapid wear, there may be different variants beyond our control, among them, the most common being PH, since this can generate rapid wear (not included in the warranty ).